Exploring new opportunities

Hi, I’m Marissa. I untangle complex experiences.

Senior Product Designer turning complicated workflows into simple, accessible, and engaging products.

See my work

Get in touch

🛠️ Systems thinker

Crazy cat lady 🐈‍⬛

User advocate 🙋🏻‍♀️

My Work

Projects I’m proud of.

UX · Telecom · Portal

From Friction to Flow: Reimagining Partner Management

Enabling Faster, Easier Partner Sales

View Case Study

Help Center · 0 to 1 · Education and Family Care Services

Reducing Support Friction at Scale

Designing a self-service help center that empowers users to resolve issues independently.

View Case Study

Non-Profit · Design system · UX

From Single-Use to Scalable: Evolving a Community Cleanup App

A volunteer platform where people adopt a beach, park or street, log what they pick up and join teams, built so one part-time developer can ship it in phases.

View Case Study

Edtech · Mobile app · UX

No More Dead Ends: Designing an Edtech Mobile Sign-up

One front door for 500+ video courses, where library patrons, social sign-ins and paying learners all reach their first lesson without contacting support.

View Case Study

Concept feature · Mobile app · UX

Libby Stats: Displaying their library's value

A take-home design challenge: a concept Stats tab where readers set a reading goal, see what their library saved them, and look back on what they read.

View Case Study

UX · Telecom · Portal

From Friction to Flow: Reimagining Partner Management

Enabling Faster, Easier Partner Sales

View Case Study

Help Center · 0 to 1 · Education and Family Care Services

Reducing Support Friction at Scale

Designing a self-service help center that empowers users to resolve issues independently.

View Case Study

Non-Profit · Design system · UX

From Single-Use to Scalable: Evolving a Community Cleanup App

A volunteer platform where people adopt a beach, park or street, log what they pick up and join teams, built so one part-time developer can ship it in phases.

View Case Study

Edtech · Mobile app · UX

No More Dead Ends: Designing an Edtech Mobile Sign-up

One front door for 500+ video courses, where library patrons, social sign-ins and paying learners all reach their first lesson without contacting support.

View Case Study

Concept feature · Mobile app · UX

Libby Stats: Displaying their library's value

A take-home design challenge: a concept Stats tab where readers set a reading goal, see what their library saved them, and look back on what they read.

View Case Study

UX · Telecom · Portal

From Friction to Flow: Reimagining Partner Management

Enabling Faster, Easier Partner Sales

View Case Study

Help Center · 0 to 1 · Education and Family Care Services

Reducing Support Friction at Scale

Designing a self-service help center that empowers users to resolve issues independently.

View Case Study

Non-Profit · Design system · UX

From Single-Use to Scalable: Evolving a Community Cleanup App

A volunteer platform where people adopt a beach, park or street, log what they pick up and join teams, built so one part-time developer can ship it in phases.

View Case Study

Edtech · Mobile app · UX

No More Dead Ends: Designing an Edtech Mobile Sign-up

One front door for 500+ video courses, where library patrons, social sign-ins and paying learners all reach their first lesson without contacting support.

View Case Study

Concept feature · Mobile app · UX

Libby Stats: Displaying their library's value

A take-home design challenge: a concept Stats tab where readers set a reading goal, see what their library saved them, and look back on what they read.

View Case Study

A little about me ✨

I’m a senior product and UX designer who turns complexity into clarity. By combining research, strategy, and systems thinking, I create accessible, intuitive experiences that work better for people and businesses.

When I'm not designing, I devote an unhealthy amount of time to my houseplants, cats, gardening, baking, traveling, and cozy gaming.

Product strategy

User research

Interaction design

Design systems

Prototyping

Workshop facilitation

Mentoring

Figma

Where I’ve worked

Senior Product Designer · Think Company · 03/26 – 11/26

Senior UX Designer · Seaside Sustainability · 01/25 – 03/26

Senior UX Designer · Bright Horizons · 06/22 – 01/24

UX Designer · Sangoma Technologies· 05/19 – 05/23

UX Designer · Polaris Sensor Technologies· 09/17 – 05/19

Let’s create experiences that matter.

I’m taking on a few projects and full-time roles for the new year. Tell me what you’re building.

marissaSjones@gmail.com

Made with care and a lot of sparkles, 2026